世新大學圖書館

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化解窘境的700句關鍵回話 : 情境＋話術+動作,精準表達,奧客也會變常客 / 芮妮.伊凡森(Renee Evenson)著;溫偉群譯.

By: 伊凡森,芮妮 (Evenson, Renee)Contributor(s): 溫偉群Material type: TextTextLanguage: Chinese Original language: English Series: 天下財經 271Publisher: 臺北市 : [新北市] : 天下雜誌出版 ; 大和圖書總經銷, 2014.11Edition: 第一版Description: 286面 ; 21公分ISBN: 9789862419816 (平裝) :Uniform titles: Powerful phrases for effective customer service: over 700 ready-to-use phrases and scripts that really get results 中文 Subject(s): 顧客服務 | 商務傳播
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Item type Current location Collection Call number Status Date due Barcode Item holds
書 世新大學圖書館
中文圖書區 		圖書 496.5 8857 (Browse shelf) Available C432413
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116臺北市木柵路一段17巷1號 (02)22368225 轉 82252 

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