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	1.	抓住你的關鍵顧客 : 評估顧客價值強化企業獲利的8大準則 / 瑪麗‧奈勒(Mary Naylor),蘇珊‧葛瑞可(Susan Greco)原著;林怡萱,羅雅萱譯. by 奈洛,瑪麗 (Naylor, Mary) \| 葛瑞可,蘇珊 (Greco, Susan) [著] \| 林,怡萱 [譯] \| 羅,雅萱 [譯]. Edition: 初版Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Specialized; Language: Chinese Original language: English Publisher: 臺北市 : 麥格羅希爾公司, 2002[民91]Availability: Items available for loan: Call number: 496.5 8335 (1). Place hold Add to cart (remove)
	2.	無線主宰 : 顧客關係管理Anytime, Anything, Anywhere / 弗瑞德列珂‧紐威爾(Frederick Newell), 凱瑟琳‧紐威爾‧雷門(Katherine Newell Lemon)原著;樂為良譯. by 紐威爾,佛瑞德瑞克 (Newell, Frederick) \| 雷門,凱瑟琳‧紐威爾 (Lemon, Katherine Newell) [著] \| 樂,為良 [譯]. Edition: 初版Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Language: Chinese Original language: English Publisher: 臺北市 : 麥格羅‧希爾公司, 2002[民91]Availability: Items available for loan: Call number: 496 86333-2 (1). Place hold Add to cart (remove)