Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

By: Lovelock, Christopher HContributor(s): Wirtz, JochenMaterial type: TextTextPublisher: Boston : Prentice Hall, c2011Edition: 7th edDescription: xxii, 626 p. : ill., map ; 29 cmISBN: 9780136107217; 0136107214Subject(s): Marketing -- Management | Professions -- Marketing | Service industries -- Marketing | Customer services -- Marketing
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Item type Current location Collection Call number Status Date due Barcode Item holds
世新大學圖書館
三樓西文圖書區
圖書 658.8 Lo-3 2011 (Browse shelf) Available E121595
Total holds: 0

Includes bibliographical references and indexes.

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