Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
Material type: TextPublisher: Boston : Prentice Hall, c2011Edition: 7th edDescription: xxii, 626 p. : ill., map ; 29 cmISBN: 9780136107217; 0136107214Subject(s): Marketing -- Management | Professions -- Marketing | Service industries -- Marketing | Customer services -- MarketingItem type | Current location | Collection | Call number | Status | Date due | Barcode | Item holds |
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書 | 世新大學圖書館 三樓西文圖書區 | 圖書 | 658.8 Lo-3 2011 (Browse shelf) | Available | E121595 |
Total holds: 0
Includes bibliographical references and indexes.
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