關鍵對立 : [電子資源] 當下解決問題、促進互動關係的重要技巧 / 派特森(Kerry Patterson)等著;李芳齡譯.

By: 派特森 (Patterson, Kerry)Contributor(s): 李芳齡Material type: TextTextLanguage: Chinese Original language: English Series: 職涯發展管理叢書 ; CD030Publisher: 臺北市 : 美商麥格羅.希爾國際公司, 2005[民94]Edition: 初版Description: 292面 : 圖,表 ; 21公分Subject(s): 溝通
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譯自 : Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior.

含附錄.

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