Improvisational negotiation : a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them / Jeffrey Krivis ; foreword by Jim Melamed.

By: Krivis, Jeffrey, 1956-Material type: TextTextPublisher: San Francisco : Jossey-Bass, 2006Edition: 1st edDescription: ix, 324 p. ; 24 cmISBN: 9780787980382; 0787980382Subject(s): Conflict management | Mediation
Contents:
Independence day -- Paintball pranks -- Step-by-step -- A sweet deal -- Reading minds -- Rock star -- Gratitude is the attitude -- Memories -- Working at the car wash -- Transforming the journey of revenge -- A "hats-on" approach -- Liar, liar! -- The handicap -- Legally blind -- The slow drip -- Death takes a holiday -- If the shoe fits -- The staggered approach -- Time-share -- The silent mover -- A small deception -- The laddered approach -- The confidential listener -- Dropping the bombshell -- Worth the wait -- Creating value -- Too many cooks -- Bottom-line negotiating -- The "fishy" calculator method -- The crossover.
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Item type Current location Collection Call number Status Date due Barcode Item holds
世新大學圖書館
三樓西文圖書區
圖書 303.69 Kr4 2006 (Browse shelf) Available E081283
Total holds: 0

Independence day -- Paintball pranks -- Step-by-step -- A sweet deal -- Reading minds -- Rock star -- Gratitude is the attitude -- Memories -- Working at the car wash -- Transforming the journey of revenge -- A "hats-on" approach -- Liar, liar! -- The handicap -- Legally blind -- The slow drip -- Death takes a holiday -- If the shoe fits -- The staggered approach -- Time-share -- The silent mover -- A small deception -- The laddered approach -- The confidential listener -- Dropping the bombshell -- Worth the wait -- Creating value -- Too many cooks -- Bottom-line negotiating -- The "fishy" calculator method -- The crossover.

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